eebet Privacy Policy — How Your Personal Data Is Protected

When you register and use the eebet platform, we collect personal information that is necessary to operate your account and deliver a safe, compliant entertainment experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required for processing deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or national ID, to confirm your identity and age. Technical data is also collected automatically when you use the platform, including your IP address, device type, browser information, and session activity logs. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required by applicable Philippine regulations.

The personal data we collect is used exclusively for the purposes of operating and improving the eebet platform for Filipino players. Your account information is used to verify your identity, process transactions, and provide customer support when you need assistance. Transaction and payment data is used to facilitate deposits and withdrawals, detect fraudulent activity, and comply with anti-money laundering obligations under Philippine law. Technical and usage data helps us understand how players interact with the platform so we can improve performance, fix issues, and personalise your experience where appropriate. We may also use your contact details to send you important account notifications, security alerts, or updates to this policy — we do not send unsolicited marketing communications without your consent. Your data is never sold to third parties, and it is only shared with service providers who are directly involved in operating the platform, such as payment processors and identity verification partners, under strict confidentiality agreements.

eebet does not sell, rent, or trade your personal information to any third party for commercial purposes. We share your data only with trusted service providers who are essential to the operation of the platform, including payment gateway providers, identity verification services, and fraud prevention partners. All third-party providers are contractually required to handle your data in accordance with applicable Philippine data protection laws and to use it solely for the purpose for which it was shared. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so. We will always aim to notify you of such disclosures where permitted by law. No data is transferred outside the Philippines to jurisdictions that do not provide an adequate level of data protection without appropriate safeguards in place.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using SSL/TLS protocols, secure server infrastructure, access controls that limit data access to authorised personnel only, and regular security audits. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential at all times. Personal data is retained only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Account data is typically retained for a minimum of five years following account closure to comply with anti-money laundering and regulatory record-keeping obligations. Once the retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or anonymised in accordance with our internal data lifecycle procedures.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request correction of any inaccurate or incomplete data. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page, and we will respond to your request within the timeframe required by applicable law. We are committed to handling all data subject requests with transparency, care, and respect for your privacy.

The eebet platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and gather anonymised analytics data about how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and navigating between pages. Analytics cookies help us understand aggregate usage patterns so we can improve platform performance and content relevance for Filipino players. We do not use cookies to serve third-party advertising or to track your activity across other websites. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. By continuing to use the eebet platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

eebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. The most current version of this policy will always be available on this page, and the date of the most recent revision will be noted at the bottom. Where changes are material, we will make reasonable efforts to notify registered players via the contact details associated with their account. Your continued use of the platform following any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and request account closure before the updated policy takes effect. For any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team at the email address shown in the footer below.